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Dell EMC - Dell EMC ProSupport for Enterprise
Extended service agreement (renewal) - parts and labor - on-site - 24x7 - response time: 4 h
Dell EMC
21568730-1530206
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Dell EMC ProSupport for Enterprise - extended service agreement (renewal) - on-site |
Type | Extended service agreement (renewal) |
Service Included | Parts and labor |
Location | On-site |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
General | |
Service Included | Parts and labor |
Location | On-site |
Response Time | 4 hours (for critical issues) |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - parts and labor - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts - shipment ¦ Extended service agreement - replacement - shipment ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday - severity medium / low ¦ New releases update ¦ Installation - software updates only ¦ Remote monitoring - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday |