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Igel - Igel Priority Support
Technical support (renewal) - for IGEL OS - Standalone License (upsell) - volume - 0-99 licenses - for existing customers who do not want to migrate to OS11 Priority/Plus Subscription - phone consulting - 1 year - business hours - response time: 4 business hours
Igel
SUPPR-1Y-99R
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Igel Priority Support - technical support (renewal) - for IGEL OS - 1 year |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 4 business hours |
Service Availability | Business hours |
Software Title | IGEL OS |
License Type | Standalone License (upsell) |
License Pricing | Volume / 0-99 licenses |
Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | 4 business hours |
Service Availability | Business hours |
Software | |
Software Title | IGEL OS |
Installation Type | Locally installed |
License Type | Standalone License (upsell) |
License Pricing | Volume / 0-99 licenses |
Licensing Details | For existing customers who do not want to migrate to OS11 Priority/Plus Subscription |
Details | |
Service & Support | Phone consulting - 1 year - response time: 4 business hours - availability: business hours - 10 named contacts / severity critical ¦ Phone consulting - 1 year - response time: next business day - availability: business hours - 10 named contacts ¦ E-mail consulting - 1 year - availability: business hours ¦ Web support - 1 year - availability: business hours ¦ Remote consulting - 1 year - availability: business hours ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |