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GlobalSCAPE - GlobalSCAPE Maintenance and Support Expert
Technical support (renewal) - for GlobalScape EFT OpenPGP Module - 1 standby server - phone consulting - 1 year - 24x7 - response time: live call transfer
GlobalSCAPE
EFT-EX-PGP-SB-R
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | GlobalSCAPE Maintenance and Support Expert - technical support (renewal) - for GlobalScape EFT OpenPGP Module - 1 year |
Service & Support | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | Live call transfer |
Service Availability | 24 hours a day / 7 days a week |
Software Title | GlobalScape EFT OpenPGP Module |
License Qty | 1 standby server |
General | |
Type | Technical support (renewal) |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Response Time | Live call transfer |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | GlobalScape EFT OpenPGP Module |
Installation Type | Locally installed |
License Qty | 1 standby server |
Details | |
Service & Support | Phone consulting - 1 year - response time: live call transfer - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Web support - 1 year - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday ¦ Remote consulting - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |