Extended service agreement - advance hardware replacement - 1 year - shipment - business hours - response time: 2 business days
| Main Specifications | |
|---|---|
| Product Description | Dialogic Pro Services Silver Per Unit Plan - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 2 business days |
| Service Availability | Business hours |
| General | |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 2 business days |
| Service Availability | Business hours |
| Details | |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 2 business days ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: business hours ¦ Technical support - e-mail consulting - 1 year - response time: 4 business hours - availability: business hours |