Technical support - phone consulting - 2 years - 12x5 - response time: 90 sec
| Main Specifications | |
|---|---|
| Product Description | Samsung ProCare Advanced - technical support - 2 years |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 90 sec |
| Service Availability | 12 hours a day / 5 days a week |
| General | |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 90 sec |
| Service Availability | 12 hours a day / 5 days a week |
| Details | |
| Service & Support | 2 years x technical support - phone consulting - 2 named contacts - response time: 90 sec ¦ 2 years x technical support - e-mail consulting - response time: 1 business day ¦ 2 years x new releases update ¦ 2 years x technical support - diagnosis |