Samsung ProCare Elite - technical support - 3 years
Type
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
90 sec
Service Availability
24 hours a day / 7 days a week
General
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
90 sec
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
3 years x technical support - phone consulting - 6 named contacts - response time: 90 sec ¦ 3 years x technical support - e-mail consulting - response time: 2 hours ¦ 3 years x new releases update ¦ 3 years x technical support - diagnosis ¦ 3 years x technical support - report
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