Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
| Main Specifications | |
|---|---|
| Product Description | HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | Modular Smart Array 2040 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years |
| Compatibility Information | |
| Designed For | HPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis |