Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: EX18
| Main Specifications | |
|---|---|
| Product Description | ExaGrid Premium Customer Support and Maintenance - extended service agreement - 3 years - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Designed For | P/N: EX18 |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Installation - 3 years ¦ New releases update - 3 years |
| Compatibility Information | |
| Designed For | P/N: EX18 |