Technical support - for DNA-P-50M-P-1Y - On-Premise license - 50 Mbps - for Cisco DNA Premier - phone consulting - 1 year - 24x7
| Main Specifications | |
|---|---|
| Product Description | Cisco Solution Support - technical support - for DNA-P-50M-P-1Y - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| For part number(s) | DNA-P-50M-P-1Y |
| License Type | On-Premise license |
| License Qty | 50 Mbps |
| Licensing Details | For Cisco DNA Premier |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| For part number(s) | DNA-P-50M-P-1Y |
| License Type | On-Premise license |
| License Qty | 50 Mbps |
| Licensing Details | For Cisco DNA Premier |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 year - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 1 year - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |