Technical support - for Cisco DNA Essentials - Term License - up to 25 Mbps, 50 Mbps aggregated throughput - on-premise - phone consulting - 1 month - 24x7 - response time: 30 min
| Main Specifications | |
|---|---|
| Product Description | Cisco Solution Support - technical support - for Cisco DNA Essentials - 1 month |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco DNA Essentials |
| License Type | Term License |
| License Qty | Up to 25 Mbps, 50 Mbps aggregated throughput |
| Licensing Details | On-premise |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco DNA Essentials |
| Installation Type | Locally installed |
| License Type | Term License |
| License Qty | Up to 25 Mbps, 50 Mbps aggregated throughput |
| Licensing Details | On-premise |
| Details | |
| Service & Support | Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 month - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - 1 month - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month |