Citrix - Citrix Customer Success Services Priority
Technical support - phone consulting - 24x7 - response time: 15 min
Citrix
6000654
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Citrix Customer Success Services Priority - technical support |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Service Included | Phone consulting |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Technical support - phone consulting - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - response time: 4 business hours - availability: business hours - severity level 3/4 ¦ Product info support - e-mail consulting ¦ Product info support - web support ¦ Product info support - inspection ¦ Training ¦ New releases update |