SuSE - SUSE Premium Support Services Sliver

Technical support - VLA, MLA - consulting - 3 years - 24x7 - United States

SuSE
051-007334
N/A
N/A
N/A
New

Price: $216,148.89

MSRP: $195,000.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description SUSE Premium Support Services Sliver - technical support - 3 years
Service & Support Technical support
Service Included Consulting
Full Contract Period 3 years
Service Availability 24 hours a day / 7 days a week
Localization United States
Licensing Program SuSe Volume License Agreement (VLA), SuSe Master License Agreement (MLA)
General
Type Technical support
Service Included Consulting
Full Contract Period 3 years
Service Availability 24 hours a day / 7 days a week
Localization United States
Software
Installation Type Locally installed
Licensing Program SuSe Volume License Agreement (VLA), SuSe Master License Agreement (MLA)
Details
Service & Support Consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Remote consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - 90 incidents/540 hours ¦ Report - 3 years - 2 incidents ¦ Travel expense coverage - 3 years

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