Cisco - Cisco Software Support Service for Service Providers Basic without Upgrades
Technical support - for EPNM-F-SMV-SRTM - phone consulting - 24x7 - response time: 1 h
Cisco
SD-SNK-EPNMFSRT
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Cisco Software Support Service for Service Providers Basic without Upgrades - technical support - for EPNM-F-SMV-SRTM |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| For part number(s) | EPNM-F-SMV-SRTM |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Installation Type | Locally installed |
| For part number(s) | EPNM-F-SMV-SRTM |
| Details | |
| Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday |