Palo Alto Networks - Palo Alto Networks Premium Support (4 Hour)
Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: 4 h - US government - for Palo PA-440
Palo Alto Networks
PAN-SVC-4HRUSG-440-R
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Palo Alto Networks Premium Support (4 Hour) - extended service agreement (renewal) - 1 year - shipment |
Type | Extended service agreement (renewal) |
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | 4 hours |
Pricing Type | US government |
Designed For | Palo PA-440 |
General | |
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | 4 hours |
Pricing Type | US government |
Details | |
Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
Compatibility Information | |
Designed For | Palo PA-440 |