ZPE Systems - ZPE Gold Upgrade Support
Extended service agreement - advanced replacement - 3 years - response time: same business day (next business day for requests after 2:00 p.m.) - for Nodegrid Bold SR
ZPE Systems
ZPE-BSR-TX-BASE-ALL-EW3G
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | ZPE Gold Upgrade Support - extended service agreement - 3 years |
Type | Extended service agreement |
Service Included | Advanced replacement |
Full Contract Period | 3 years |
Response Time | Same business day (next business day for requests after 2:00 p.m.) |
Designed For | Nodegrid Bold SR |
General | |
Service Included | Advanced replacement |
Full Contract Period | 3 years |
Response Time | Same business day (next business day for requests after 2:00 p.m.) |
Details | |
Service & Support | Extended service agreement - advanced replacement - 3 years - response time: same business day (next business day for requests after 2:00 p.m.) ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 3 years - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
Compatibility Information | |
Designed For | ZPE Nodegrid Bold SR |