VMware - VMware Advanced Monitoring powered by ControlUp Remote DX (Term) Add-on to Horizon/Horizon Apps (Term/Perpetual) or Horizon/Horizon Apps Subscription (SaaS)

(Add-On to Core) - Subscription license (2 years) + VMware Production Support for Cloud Products - 10 concurrent users - hosted - prepaid - SPP, HPP

VMware
HAH-RDADCUTLSS-24PT0-C1S
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Product Description

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Main Specifications
Product Description VMware Advanced Monitoring powered by ControlUp Remote DX (Term) Add-on to Horizon/Horizon Apps (Term/Perpetual) or Horizon/Horizon Apps Subscription (SaaS) - (Add-On to Core) - subscription license (2 years) + VMware Production Support for Cloud Products - 10 concurrent users
Product Type Subscription license - 2 years
Category Online & appliance based services - remote monitoring & management
Installation Type Hosted - SaaS
License Qty 10 concurrent users
License Pricing Prepaid
Licensing Program VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP)
Bundled Support VMware Production Support for Cloud Products
Service & Support New releases update
General
Category Online & appliance based services - remote monitoring & management
Product Type Subscription license - 2 years
Installation Type Hosted - SaaS
Bundled Support VMware Production Support for Cloud Products
Service & Support
Type Emergency phone consulting - 2 years / 12 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years / 12 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years / 12 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years / 12 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 2 years / 12 contacts ¦ Web knowledge base access - 2 years ¦ Web support - 2 years ¦ New releases update - 2 years ¦ Remote monitoring - 2 years ¦ Technical support - 2 years - severity critical
Licensing
License Qty 10 concurrent users
License Pricing Prepaid
Licensing Program VMware Subscription Purchasing Program (SPP), VMware Hybrid Purchasing Program (HPP)

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