Datalogic - SOTI Standard Support
Technical support - for MobiControl - must be purchased with perpetual license - phone consulting - 1 year - 8.5x5 - response time: 1 h
Datalogic
ZSSOTIMCPMNT
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | SOTI Standard Support - technical support - for MobiControl - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 8.5 hours a day / 5 days a week |
| Software Title | MobiControl |
| Licensing Details | Must be purchased with perpetual license |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 8.5 hours a day / 5 days a week |
| Software | |
| Software Title | MobiControl |
| Installation Type | Locally installed |
| Licensing Details | Must be purchased with perpetual license |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 8.5 hours a day (9:00 AM - 5:30 PM) / Monday-Friday - severity critical / serious ¦ Phone consulting - 1 year - response time: 24 business hours - availability: 8.5 hours a day (9:00 AM - 5:30 PM) / Monday-Friday - severity degraded ¦ Phone consulting - 1 year - response time: 48 business hours - availability: 8.5 hours a day (9:00 AM - 5:30 PM) / Monday-Friday - severity minimal ¦ E-mail consulting - 1 year - response time: 48 business hours - availability: 8.5 hours a day (9:00 AM - 5:30 PM) / Monday-Friday - severity critical / serious ¦ Web support - 1 year - response time: 48 business hours - availability: 8.5 hours a day (9:00 AM - 5:30 PM) / Monday-Friday |