Infoblox - Infoblox bloxCare Service Premium Maintenance
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: TE-2205-HW-AC
Infoblox
8-TR-2205-HW-AC-S
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Infoblox bloxCare Service Premium Maintenance - extended service agreement - 1 year - shipment |
Type | Extended service agreement |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | Next business day |
Designed For | P/N: TE-2205-HW-AC |
General | |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | Next business day |
Details | |
Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
Compatibility Information | |
Designed For | P/N: TE-2205-HW-AC |