NVIDIA - NVIDIA AI Enterprise Support Services Business Standard Support On-Site
Extended service agreement (renewal) - consulting - 13 months - on-site - 9x5 - response time: NBD - for Spectrum SN4600
NVIDIA
781-S4CNNZ+P2CMR13
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | NVIDIA AI Enterprise Support Services Business Standard Support On-Site - extended service agreement (renewal) - 13 months - on-site |
Type | Extended service agreement (renewal) |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 13 months |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | Spectrum SN4600 |
General | |
Service Included | Consulting |
Location | On-site |
Full Contract Period | 13 months |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Details | |
Service & Support | Technical support - consulting - 13 months - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 13 months - response time: 4 h - availability: 9 hours a day / Monday-Friday - severity level 1/2 ¦ Technical support - phone consulting - 13 months - response time: 1 business day - availability: 9 hours a day / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 13 months - response time: 2 business days - availability: 9 hours a day / Monday-Friday - severity level 4 ¦ Technical support - web support - 13 months - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - web support - 13 months - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - web support - 13 months - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - web knowledge base access - 13 months - availability: 24 hours a day / Monday-Sunday ¦ Training - 13 months ¦ New releases update - 13 months |
Compatibility Information | |
Designed For | NVIDIA Spectrum SN4600 |