Cisco - Cisco CX Success Tracks Level 1
Technical support - for Cisco DNA Advantage - license - Tier 2 - on-premise - phone consulting - 7 years - 24x7 - response time: 30 min
Cisco
SVS-PSTL1-T2-A7Y
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New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | Cisco CX Success Tracks Level 1 - technical support - for Cisco DNA Advantage - 7 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 7 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cisco DNA Advantage |
License Type | License |
Hardware Pricing | Tier 2 |
Licensing Details | On-premise |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 7 years |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cisco DNA Advantage |
Installation Type | Locally installed |
License Type | License |
Hardware Pricing | Tier 2 |
Licensing Details | On-premise |
Details | |
Service & Support | Phone consulting - 7 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 7 years - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Web support - 7 years - availability: 24 hours a day / Monday-Sunday ¦ Remote knowledge transfer - 7 years ¦ Remote training - 7 years ¦ Web knowledge base access - 7 years ¦ New releases update - 7 years |