Cisco - Cisco CX Success Tracks Level 1
Technical support - for Cisco DNA Essentials - license - Tier 1 - on-premise - phone consulting - 1 month - 24x7 - response time: 30 min
Cisco
SVS-PSTL1-T1-E1M
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Cisco CX Success Tracks Level 1 - technical support - for Cisco DNA Essentials - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cisco DNA Essentials |
License Type | License |
Hardware Pricing | Tier 1 |
Licensing Details | On-premise |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cisco DNA Essentials |
Installation Type | Locally installed |
License Type | License |
Hardware Pricing | Tier 1 |
Licensing Details | On-premise |
Details | |
Service & Support | Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 1 month - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Remote knowledge transfer - 1 month ¦ Remote training - 1 month ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month |